Neptunes Diving Malta Cookie & Privacy Policy



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The Simple Version:

This website uses cookies to better the users experience while visiting the website.

Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

We use some 3rd Party Marketing tools to help us grow our business that use Cookies. Including: Facebook: (to create custom audiences for advertising purposes). Share This: (to see how people navigate our site). Tawk.to: (to allow you, the user to instantly message us through Our Site).

We cannot identify you by cookies, and the tools mentioned above do not share your personal data with us.

The Official Version:

Background:

Neptunes Diving Malta understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and Our obligations under the law.

This Policy applies to Our use of any and all data collected by us in relation to your use of Our Site. Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

Definitions and Interpretation

1. In this Policy the following terms shall have the following meanings:

“Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 12, below.

“Our Site” means this website, www.neptunesdiving.eu

“Malta and EU Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2004, 2011 and 2015.

“We/Us/Our” means Neptunes Diving Malta whose registered address is: Chander Garage, Triq It Turisti, Qawra, St Paul's Bay, Malta, SPB 1470

2. Information About Us

1. Our Site, www.neptunesdiving.eu, is owned by Neptunes Diving Malta

2. Our data protection officer is Martin Hall who can be contacted at [email protected]

3. Scope – What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. It does not extend to any websites that are linked to from Our Site (whether We provide those links or whether they are shared by other users). We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

4. What Data Do We Collect?

Some data will be collected automatically by Our Site, other data will only be collected if you voluntarily submit it and consent to Us using it for the purposes set out in section 5, for example, when contacting us through out contact page. Depending upon your use of Our Site, We may collect some or all of the following data:

1. Name

2. Gender

3. Country of origin

4. Contact information such as email addresses and telephone numbers

5. IP address (automatically collected)

6. Web browser type and version (automatically collected);

7. Operating system (automatically collected)

8. Pages Visited

5. How Do We Use Your Data?

1. All personal data is stored securely in accordance with the EU General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR). For more details on security see section 6, below.

2. We use your data to provide the best possible products and services to you. This includes:

1. [Providing and managing your access to Our Site;]

2. [Personalising and tailoring your experience on Our Site;]

3. [Supplying Our [products and] services to you;]

4. [Personalising and tailoring Our [products and] services for you;]

5. [Responding to communications from you;]

6. [Analysing your use of Our Site [and gathering feedback] to enable Us to continually improve Our Site and your user experience;]

7. [Logging of any Scuba Diving, Snorkeling or Classroom activety with Us in a digital logbook in accordance with Maltese & EU law;]

3. In some cases, the collection of data may be a statutory or contractual requirement, and We will be limited in the [products and] services We can provide you without your consent for Us to be able to use such data.

4. With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, text message, post with information, news and offers. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended in 2004, 2011 and 2015.

5. Advertisers whose content may appear on Our Site may engage in what is known as “behavioural advertising” – advertising which is tailored to your preferences, based on your activity. Your activity is monitored using Cookies, as detailed below in section 12. You can control and limit your data used in this way by adjusting your web browser’s privacy settings. Please note that We do not control the activities of such advertisers that may appear on Our Site, nor the information they collect and use. Limiting the use of your data in this way will not remove the advertising, but it will make it less relevant to your interests and activities on Our Site.

6. Under GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. We will only process your personal data if at least one of the following basis applies:

1. You have given consent to the processing of your personal data for one or more specific purposes;

2. Processing is necessary for the performance of a contract to which you are a party or in order to take steps at the request of you prior to entering into a contract;

3. Processing is necessary for compliance with a legal obligation to which we are subject;

4. Processing is necessary to protect the vital interests of you or of another natural person;

5. Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; and/or

6. Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by the fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child. [List specific legitimate interests if available].

6. How and Where Do We Store Your Data?

1. We only keep your data for as long as We need to in order to use it as described above in section 5, and/or for as long as We have your permission to keep it. In any event, We will conduct an annual review to ascertain whether we need to keep your data. Your data will be deleted if we no longer need it in accordance with the terms of our Data Retention Policy. Our Data Retention Policies are:

1. Data security is of great importance to Us, and to protect your data We have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through Our Site.

2. Notwithstanding the security measures that We take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting to Us data via the internet.


7. WE ONLY SHARE YOUR DATA ON COMPLETED COURSES WITH THE CERTIFIYING AGENCY PADI (Professional Ascociation Of Diving Instructors) WE DO NOT SELL YOUR DATA TO ANYONE!


8. What Happens If Our Business Changes Hands?

1. We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Data provided by users will, where it is relevant to any part of Our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the data for the purposes for which it was originally collected by Us.

2. In the event that any of your data is to be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted you will be given the choice to have your data deleted or withheld from the new owner or controller.

9. How Can You Control Your Data?

1. At any point you want a record of what data we have, or your data deleted. Please email [email protected]

10. Your Right to Withhold Information and Your Right to Withdraw Information After You Have Given it

1. You may withdraw your consent for Us to use your personal data as set out in section in 5 at any time by contacting Us using the details set out in section 14, and We will delete Your data from Our systems. However, you acknowledge this may limit Our ability to provide the best possible services to you.

11. How Can You Access Your Data?

You have the legal right to ask for a copy of any of your personal data held by Us (where such data is held). Please contact Us for more details at [email protected], or using the contact details below in section 14.

12. What Cookies Do We Use and What For?

1. Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products and services. For more details, please refer to section 5, above, and to section 12.6 below. We have carefully chosen these Cookies and have taken steps to ensure that your privacy is protected and respected at all times.

2. By using Our Site you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. We use third party Cookies on Our Site for advertising purposes. For more details, please refer to section 5, above, and to section 12.6 below. These Cookies are not integral to the functioning of Our Site.

3. All Cookies used by and on Our Site are used in accordance with current Maltese and EU Cookie Law.

3rd Party Software we use that may place a cookie on your hard drive includes:

Share This - to see how people navigate our site

Facebook - to create custom audiences of web visitors

Tawk.to - to allow you the user to instantly message us through Our Site

1. You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

2. You can choose to delete Cookies at any time however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.

3. It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

13. Summary of Your Rights under GDPR

Under the GDPR, you have:

13.1.The right to request access to, deletion of or correction of, your personal data held by Us;

13.2.The right to complain to a supervisory authority;

13.3.Be informed of what data processing is taking place;

13.4.The right to restrict processing;

13.5.The right to data portability;

13.6.Object to processing of your personal data;

13.7.Rights with respect to automated decision-making and profiling (see section 14 below).

To enforce any of the foregoing rights or if you have any other questions about Our Site or this Privacy Policy, please contact Us using the details set out in section 14 below.

14. Contacting Us

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at [email protected], or by landline on +356 2137 6865 or by our two mobile numbers +356 9943 6209 or +356 7779 9997. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 11, above).

15. Changes to Our Privacy Policy

We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.